Network and Systems Performance / Analyst Department
534
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Network and Systems Performance / Analyst Department

Network and Systems Performance / Analyst Department

Level – Mid Management

Reporting To – Analyst HOD, Remote Monitoring System (RMS)

Supervises To  – Analyst, Remote Monitoring System (RMS)

Purpose – Manage the analyst team, testing and administration of systems, tools users for efficient monitoring and reporting of performance.

 

Key Roles & Responsibilities

  • Supervise the telemetry team and tools experts on an ongoing basis through
    assignment of tasks, review of work outputs, and feedback on individual and group
    performance.
  • Oversee final acceptance process for telemetry improvement.
  • Monitor systems performance and analyze readings/ reports on systems.
  • Facilitate training and support on telemetry software.
  • Execute procedure to sign-off and issuance of Provisional Acceptance Certificates
    (PACs) for deployed systems post-test.
  • Execute procedure sign-off and issuance of Final Acceptance Certificates (FACs) for
    deployed systems post-test.
  • Continuously assess data integrity, accuracy and validity of systems.
  • Maintain up-to-date registry and documentation around tools.
  • Generate statistical reports on network performance.
  • Analyze problems and perform troubleshooting.
  • Drive improvements to RMS report generation.
  • Oversee testing and validation of all RMS functionalities.
  • Detect and identify irregularities and snag patterns.
  • Ensure that processes and procedures are correctly implemented.
  • Rigorously manage scope to ensure commitments are achieved within agreed time,
    cost and quality parameters.
  • Lead execution of proofs of concept (POCs) for new telemetry sensors.
  • Perform other tasks and duties assigned by HOD, RMS.

Job-Specific Competencies

Functional

  • Network Monitoring/Availability
  • Complaints Management
  • Strong Communication Skills
  • Data Analysis and Reporting
  • End User support
  • Use of MS Office Tools
  • Use of RMS Systems

Behavioral

  • Attention to Detail
  • Collaboration & Teamwork
  • Ability to multi-task
  • Ability to work under pressure

 

Organizational Competencies

  • Be Bold
  • Customer Focus
  • Innovation
  • Integrity

Experience & Qualifications Required

  • Bachelor’s degree in electrical/Telecommunication Engineering/Computer Science or
    related discipline.
  • 6- 10 years related experience of telemetry systems, sensor technologies
Job Category: ANALYST
Job Type: Full Time
Job Location: Lagos
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